Terms and Conditions

Terms and conditions:

This website is provided by PrePaired Pty. Ltd. ABN: 61 154 399 069

When you register on the PrePaired website or book an event, you agree to all the terms and conditions contained in this agreement. PrePaired may change these terms and conditions at any time without notice, but these changes will be advised on this website as soon as possible. It is your responsibility to check these terms and conditions prior to each event you book into or attend.

PrePaired helps single people meet in a friendly and relaxed environment. However, we do not conduct backgrounds checks on the people at our events. You must be careful what information you give to your dates. It is your responsibility to verify the information your dates give you. When you register with PrePaired you agree that PrePaired and its directors, associates, servants, employees and agents (referred to in these Terms and Conditions as ‘PrePaired Parties’) are not liable for any damage or harm associated with PrePaired’s events. This includes any harm or damage that arises because of interaction with other participants, such as any distress, discomfort or physical injury to you, your finances or your belongings. You agree that the PrePaired Parties are not liable for any damages, losses or injury, which occur as a result of error in contact details sent or received by us, PrePaired venue conditions, services or goods provided under the PrePaired brand or provided by third parties. You agree to hold the PrePaired Parties free from any liability and you agree not to initiate any claim, demand or proceeding (including any legal proceeding) against the PrePaired Parties.

You agree to indemnify and hold the PrePaired Parties harmless from and against any claims, demands, proceedings, losses and damages (including any consequential losses) arising in connection with you registering on the PrePaired website, booking an event or attending an event.

You are responsible for making sure that info@prepaired.com.au is added to your address book, to prevent emails from us being blocked by your junk mail filter. You must be at least 18 years old when you attend a PrePaired event.

You may be asked for proof of identification when arriving to a PrePaired event. This can be a driver’s license, passport or credit card. The information you supply to PrePaired will be kept confidential, unless you authorise us to disclose it, and will only be released for the purpose for which it was collected or if the law demand us to do so.

When you register with PrePaired, you accept we will send your first name and email address solely to those people you matched with. After your matches have been sent, you cannot change them. We are not responsible for incorrectly filled out match cards. If you require us to double check your match card there is a $40 fee. If there has been an error on our part with the match card we will refund you the $40 fee and email you the correct matches. If we have not made a mistake, the $40 fee will be forfeit.

We try our best to achieve equal number of women and men at our events.  However, this cannot be guaranteed. Your place at an event cannot be confirmed until we have received payment. Prices may change and there will be no adjustment for purchases already made.

If you have paid for an event you are not eligible for a refund under any circumstances, except if we need to cancel an event. No other form of compensation will be considered.  We may need to change the venue or cancel an event for reasons outside our control. You will not receive a refund if an event starts after the advertised time. If we have to change a venue, we will send an email to the email address you have provided as soon as we can to give you plenty of notice. We will endeavour to make the replacement venue as close as possible to the original venue and of similar standard. You do not receive compensation for a venue change.

If you realise that you will not make it to an event that you have paid for, please let us know out of consideration for other guests. For the optimal experience, equal number of women and men are needed and a no-show will degrade the experience for the other participants.

You also agree to abide by any reasonable instructions given by our event hosts when you attend one of our events. We have the right to refuse participation in events to participants who we have received complaints about during an event or who have not conducted themselves in an acceptable manner. You will receive a full refund if you are refused admission prior to an event you have paid for. At a speed dating event, we try to give you a minimum of 8 dates and maximum of 15 dates within a specified age range, but sometimes we cannot achieve this.

When you register on the PrePaired website you authorise us to send you e-mails to notify you of matches and upcoming PrePaired events. You also agree to receive text messages on your mobile phone. You can at any time email us and ask not to receive messages and we will exclude you from this service.

For publicity purposes we often take photos of our events. You give permission to PrePaired to use your image(s) taken at our events in newletter, direct mail, printed publications, webpage and other publicity material. We will not use your name.

Sometimes we will have events for the media which are photographed, filmed or audio recorded. We will let you know what events are media events by information on the registration page and on invitations. By paying for a media event you give PrePaired and the media permission to use the material. The images, footage and audio may appear in newsletters, on our website, in different publications and on television and radio.It is not guaranteed that everyone who attends our events will receive a match or find someone they like. We adapt our events according to the feedback we receive from the people who attend our events. However, we cannot guarantee that all suggestions are acted on. We put in great effort to customise your PrePaired experience and we would very much like to receive your feedback. Please contact us through the contact form on this website.